2009 - Global MAKE Winners

Key Findings

• Deloitte Touche Tohmatsu is a newcomer to this year’s Global MAKE Winner’s circle. The British Broadcasting Corporation, General Electric, Hewlett-Packard, Nokia and Wipro Technologies, former Global MAKE Winners, returned to this year’s list of top companies.
• Enterprises failing to repeat as Global MAKE Winners were: APQC, BP, Honda, Royal Dutch Shell, Unilever and Wikipedia
• Enterprises with long-term knowledge-driven strategies are continuing to invest in innovation, knowledge sharing and collaboration, and human intellectual capital – especially skills and competencies development – and will emerge from the global recession in stronger positions.
• The global economic downturn is accelerating the consolidation of key business sectors, including airlines, automotives, computers, consulting, defense, energy, information technology, Internet, media and pharmaceuticals. By the year 2012, there will be 3-5 global companies in each of the major business sectors. Those companies with strong knowledge driven strategies are most likely to survive and prosper.
• Organizations around the world are facing leadership challenges in developing knowledge workers. This MAKE knowledge performance dimension had the lowest average Winners’ score. A combination of factors – the retirement of growing numbers of ‘baby boomers’ and difficulties in recruiting talented new knowledge workers from the small pool of ‘Generation Y’ individuals – is forcing organizations to devote significant resources to human intellectual capital management.
• A growing number of organizations are taking on ‘Global’ characteristics – especially
  consulting and professional services firms, financial services, energy and media companies. These ‘Global’ organizations tend to operate as ‘independent’ companies within a Federal structure and without the traditional corporate head office.
• While the number of European organizations adopting knowledge-driven approaches is expanding, the number of European-headquartered Global MAKE Finalists and Winners continues to decline. The top-tier of European companies is falling behind their Asian and North American competitors at the cutting-edge of the Knowledge Economy.